Amazon and corporate culture

This week we've watched with interest the attention and debate generated by the New York Times story about Amazon and it's workplace environment that appeared on the front page of its Sunday edition.

The original report cast the retailer as creating an intentionally "bruising" and "thrilling" environment that was an experiment in how far white-collar workers could be pushed. Amazon's founder responded to the NYT piece by saying it didn't describe the Amazon he knows. And, subsequent stories have emerged suggesting that elements of the high-stakes corporate environment can be found in other employers--even some that have recently announced new, kinder policies towards employees.

The issue has clearly struck a chord with a large audience. The volume of the ensuing discussion speaks to the strength of corporate cultures and the importance of how values, assumptions and  expectations regarding ways of working are communicated to employees.

-- Bojan Angelov

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